Return Policy EN 2017-11-21T07:40:00+00:00

Return Policy

Conditions for exchanging/ returning the products are mentioned below:

  • The product is not in the good condition as a result of mistakes by manufacturer, expiration, not matching with the invoice, or being damaged during the shipment.

  • The product has to be in the unboxed or unopened condition, and come with the receipt.

  • The return or exchange has to be done within seven days from receiving the products.

How to return/ exchange the product

  • Return by shipping at Thailand Post

  • Report the problem if you have one after receiving your product and intend to make an exchange or return by contacting D-Herb Plus Call Center.

  • Dial 09-6272-8997 or email us at dherbsplus.working@gmail.com to report any problem to our staffs.

  • Wait for the confirmation. Our staff will reach to you by phone to confirm the intention to exchange or return the product before you make a shipment.

  • Ship your package and the receipt to 118 Tong Pee Trader Co., Ltd. 156/11 M.3 T. San Pu Loei A. Doi Saket Chiang Mai 50220.

  • Ship via registered mail method.

The company reserves the right not to refund.

Return Policy

Conditions for exchanging/ returning the products are mentioned below:

  • The product is not in the good condition as a result of mistakes by manufacturer, expiration, not matching with the invoice, or being damaged during the shipment.

  • The product has to be in the unboxed or unopened condition, and come with the receipt.

  • The return or exchange has to be done within seven days from receiving the products.

How to return/ exchange the product

  • Return by shipping at Thailand Post

  • Report the problem if you have one after receiving your product and intend to make an exchange or return by contacting D-Herb Plus Call Center.

  • Dial 09-6272-8997 or email us at dherbsplus.working@gmail.com to report any problem to our staffs.

  • Wait for the confirmation. Our staff will reach to you by phone to confirm the intention to exchange or return the product before you make a shipment.

  • Ship your package and the receipt to 118 Tong Pee Trader Co., Ltd. 156/11 M.3 T. San Pu Loei A. Doi Saket

    Chiang Mai 50220.

  • Ship via registered mail method.

The company reserves the right not to refund.